Act on Specified Commercial Transaction Law
distributor
Premium Japan Co., Ltd.
Operation manager
Takeshi Funatsu
location
2-6 Higashimatsubara, Hakonegasaki, Mizuho Town, Nishitama District, Tokyo 190-1222
telephone number
042-513-9281
mail address
info@premium-jp.com/
website
http://www.premium-jp.com/
About charges other than product price
fee
Transfer fee/Cash-on-delivery fee
We ask that you bear the cost.
postage
Courier: Sagawa Express
| region | prefectures | postage |
|---|---|---|
| Hokkaido | Hokkaido | 1,050 yen |
| Tohoku | Aomori prefecture, Iwate prefecture, Miyagi prefecture, Akita prefecture, Yamagata prefecture, Fukushima prefecture |
1,040 yen |
| Kanto | Ibaraki prefecture, Tochigi prefecture, Gunma prefecture, Saitama prefecture, Chiba prefecture, Tokyo, Kanagawa prefecture | 850 yen |
| Tokai | Gifu Prefecture, Shizuoka Prefecture, Aichi Prefecture, Mie Prefecture | 850 yen |
| Koushinetsu and Hokuriku | Niigata Prefecture, Toyama Prefecture, Ishikawa Prefecture, Fukui Prefecture, Yamanashi Prefecture, Nagano Prefecture | 850 yen |
| Kansai | Shiga prefecture, Kyoto prefecture, Osaka prefecture, Hyogo prefecture, Nara prefecture, Wakayama prefecture | 900 yen |
| China | Tottori prefecture, Shimane prefecture, Okayama prefecture, Hiroshima prefecture, Yamaguchi prefecture | 950 yen |
| Shikoku | Tokushima Prefecture, Kagawa Prefecture, Ehime Prefecture, Kochi Prefecture | 1,040 yen |
| Kyushu-Okinawa | Fukuoka prefecture, Saga prefecture, Nagasaki prefecture, Kumamoto prefecture, Oita prefecture, Miyazaki prefecture, Kagoshima prefecture, Okinawa prefecture | 1,050 yen |
*Additional shipping charges may apply to remote islands and some areas.
*Shipping fee includes consumption tax.
*Definition of one package: equivalent to one 20L pail, 12 boxes of 1L cans, 4 boxes of 1L cans, and 2 boxes of 1L cans. It may vary slightly depending on the size and packing method. If the purchased product cannot be packed in one box, it will be split into two and shipped. In that case, please note that it will be the number of deliveries x shipping fee. In the case of split shipment, we will notify you in advance.
Mail service: Japan Post
|
Nationwide flat rate
|
120 yen |
*Additional shipping charges may apply to remote islands and some areas.
*Shipping fee includes consumption tax.
payment method
credit card
Supported cards: Visa, Mastercard, JCB, American Express
*When registering a credit card as a payment method on this site, be sure to enter the security code.
*Due to our system, we are unable to accept changes to the payment method after the order has been confirmed. Please note.
*Credit cards issued overseas cannot be used.
* If there is a payment error in the credit card procedure, it will be automatically canceled.
About 3D Secure
We have introduced 3D Secure, a personal authentication service, so that you can enjoy online shopping with peace of mind.
If you register in advance on the website of your card issuer and obtain a password, you will not be able to use the card payment unless you enter the password when using the card.
As a result, only customers who have been authenticated as the cardholder can complete the payment procedure with the card, preventing unauthorized use (spoofing) by a third party.
To use 3D Secure
You can register from the website of the credit card issuer you use.
Please contact the card issuer listed on the back to find out if your card supports 3D Secure.
(Depending on the card issuer, 3D Secure may not be applied.)
PayPal
Simply by registering your credit card or debit card, or setting up bank account transfer, you can make transactions with only your ID and password.
You can use it safely without telling the store side of your payment information. New registration is also free.
Credit and debit cards can be set from the purchase screen, and bank accounts can be set from the PayPal website.
American Express and Diners Club cards can be used by selecting PayPal payment.
Payment method (via PayPal)
○ Credit card ○ Bank
Click here if you do not have a PayPal account
If you have a PayPal account, click here to pay from your bank account
*Please note that the bank transfer fee will be borne by the customer.
*Please be sure to make the transfer in the name of the customer. If you wish to make a transfer under another name, please let us know in advance via the inquiry form or email.
*Once we have confirmed your payment, we will send you a (payment confirmation email).
Bank transfer
Transfer destination
○○○ Bank (Marumaru Maruginkou)
○○ branch (Marmaru Shiten)
Normal 0000000
Premium Japan Co., Ltd. (Kabushiki Gaisha Premium Japan)
payment deadline
After receiving the (order confirmation email), please make the transfer within 3 business days.
remarks
*The transfer fee will be borne by the customer.
* We will ship within 3 business days after payment is confirmed.
*Please be careful not to lose the transfer receipt.
*Please make the payment after you have received the (stock confirmation email) stating that the product can be shipped after checking the product inventory and product condition.
* We are selling both at physical stores and other sites.
*We pay close attention to the stock status, but it may be sold out depending on the timing.
*If we find out that the item is out of stock after you place your order, we will contact you to that effect.
*Please be sure to make the transfer in the name of the customer. If you wish to make a transfer under another name, please let us know in advance via the inquiry form or email.
cash on delivery
Delivery company
Sagawa Express (cash)
remarks
Your order will be confirmed when we send you an order confirmation email. *Please pay the delivery fee in addition to the product price. *We will ship within 3 business days after confirming your order. *The desired delivery date you can specify is the period displayed on the order screen. * We are selling both at physical stores and other sites. *We pay close attention to the stock status, but please note that it may be sold out depending on the timing. *If we find out that the item is out of stock after you place your order, we will contact you to that effect.
important
*Due to the convenience of the system, the "delivery charge" will not be added when ordering. We will inform you of the total amount including the "Cash-on-delivery charge" in the order confirmation email sent from us. Please make a payment. *Cash on delivery is not available for orders over 490,000 yen. Please note that orders exceeding the upper limit may be canceled.
Delivery time
Delivery company
Sagawa Express
product delivery
If there is no specified date, it will be as follows depending on the payment method.
| credit card | Shipped within 3 business days after confirmation of payment by credit card company |
| PayPal | Ships within 3 business days after confirming payment |
| Bank transfer | Ships within 3 business days after confirming payment |
|
cash on delivery
|
Ships within 3 business days after confirming your order |
| Apple Pay, Google Pay, Shop Pay, etc. | Ships within 3 business days after confirming payment |
Desired delivery time
You can choose from the following time slots.
| morning |
| 12:00 to 14:00 |
| 14:00-16:00 |
| 16:00-18:00 |
| 18:00-20:00 |
| 19:00-21:00 |
About returns and exchanges
Once an order has been placed, it cannot be changed or cancelled, so please check the photos and description carefully. If the product is defective or damaged during shipping, please contact us via the inquiry form or email within 3 days after the product arrives. After confirming the situation, we will inform you of the necessary information. Our shop will bear the shipping and handling charges at that time.
If the product you received is different from what you ordered, please contact us using the inquiry form within 3 days after the product arrives. After confirming the contents, we will resend the correct product.
〇Please note that we cannot accept returns of the following products.
(1) When damage or damage occurs due to reasons not accompanied by our responsibility
(2) Products that have passed 4 days or more after delivery
(3) Items returned without contacting our store
(4) Returns or exchanges due to the orderer's circumstances (different from the image, wrong order, etc.)
(5) Products that have been used once
(6) If the condition of the product at the time of return is significantly different from that at the time of delivery (including packaging and other accessories)